Shipping policy

1. Domestic:

1.1 Shipment processing time

All orders are processed within 1-3 business days and are shipped using USPS or FedEx. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

1.2 Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. (Prices vary depending on where you are located. Below are estimates to be used for reference.) 

Shipment method	Estimated delivery time	Shipment cost
USPS First Class (For Parts Only)	~3-5 business days	~$10
USPS Priority	~2-4 business days	~$30
USPS Express	~1-2 business days	~$75
FedEx Ground / Home Delivery	~3-5 business days	~$20 (Free on orders $299+)
FedEx Express Saver	~3 business days	~$55
FedEx 2 Day	~2 business days	~$95
FedEx Overnight	~1 business day	~$150

* Express/Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

1.3 Shipment to P.O. boxes or APO/FPO addresses

Cali Shipping ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

1.4 Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Missing a Package or Never Received Your Order?
If your tracking information shows that your package was delivered but you cannot find it, please do the following within 36 hours of expected, stated delivery:

-Verify the shipping address on the order is where you have been looking for the package.
-Look for a notice of attempted delivery.
-Look around the delivery location for your package.
-Check if someone else such as a neighbor or co-worker has accepted the delivery.

(Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail or packages.)

1.5 Customs, Duties and Taxes

Cali Shipping is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

1.6 Damages

Cali Shipping is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging material and damaged goods before filing a claim.

2. International:

Please visit transportation policy & term of use for more details